Privacy Policy
Popcultcha Geelong Pty Ltd (referred to as “Popcultcha Geelong”, “we”, “us” or “our”) respects your privacy. This policy explains how we collect, use, and protect your personal information when you use our website popcultchageelong.com or otherwise deal with us.
What Personal Information Do We Collect?
We collect information that is reasonably necessary for our business and to serve you. This typically includes:
- Your name, shipping/billing address, email address, and phone number.
- Your payment details.
- Employment history and qualifications if you apply for a job with us.
How We Collect Your Information
We primarily collect this information directly from you through our website, at our physical store, or via phone, mail, or email.
Cookies
Our website uses per-session cookies to monitor secure transactions (like your shopping cart contents) only after you log in for security and to ensure correct tax calculation. We do not use cookies for broader tracking or marketing.
Why We Use and Disclose Your Information
We use your personal information for purposes including:
- Processing your orders and providing our services.
- Improving our services.
- Direct marketing (we will always include an ‘unsubscribe’ option).
- Managing our business operations and complying with legal obligations.
- Assessing job applications.
We do not sell your personal information to third parties for their marketing. We may disclose it to trusted third-party service providers (located in Australia, New Zealand, and the USA) who help us operate, to our professional advisers, or as required by law.
Security and Your Rights
We take reasonable steps to protect your information with security measures like SSL encryption. You have the right to:
- Request access to, or correction of, the personal information we hold about you.
- Withdraw consent for marketing or object to certain processing.
- Lodge a complaint about our handling of your information.